
Pros
- Different payment options including gift cards, PayPal and Apple/Android Pay.
- FanProtect guarantee
- Picture of the venue when selecting tickets
- User Friendly websites.
- Numerous ways to contact them
- Accepts different currencies (Euros, Pound and US Dollars)
- Live Chat is available 24/7
Cons
- Fees are not included and not shown until checkout
- Prices can be expensive compared to other platforms
- Potential delay in contact unless you use Live Chat
Stubhub, who are they?
Stubhub has been linked to eBay and has been since 2007. It is an online ticket vendor, allowing people to sell tickets to a variety of events including sports and concerts. In 2016 Stubhub bought Ticketbis to help their expansion in European markets. With the expansion of Stubhub, there are different domains for their website, with the main international one being stubhub.com and UK being stubhub.co.uk. The website has been all over the world to help sell and purchase tickets.Are Stubhub trustworthy?
Like most things, purchasing items online can be risky, but with Stubhub they promote safety and security. In fact they have FanProtect guarantee on all tickets purchased, making sure customers feel confident with the company. With their guarantee of tickets arriving in time for an event, it can put customers at ease. Due to unforeseen circumstances an event is cancelled, you will be able to claim and receive a full ticket refund. The individual seller is responsible for the delivery of tickets therefore, if for some reason that you do not receive your purchased tickets it is imperative to contact Stubhub so they are able to assess the situation and investigate whether the seller has not been honest. If they are found at fault, they are removed from the site to prevent it happening again.Website Navigation
Stubhub have different websites depending on your location, the UK website is stubhub.co.uk and prices are in pounds, the European site is stubhub.ie and tickets are shown in Euros. Intl.stubhub.com has prices listed in US dollars. The main website is stubhub.com and this website will show the costs of tickets in your local currency, based on your location.
Prices
StubHub is a ticket selling platform, where any individual can sell tickets for any event, which is perfect for sold out events. Therefore, with individuals selling the tickets, prices of tickets are set by the individuals and not StubHub thus ticket prices can vary massively so it is important to remember. Depending on the event and whether it is sold out and in high demand, ticket prices can vary, therefore, the chances of the price being expensive is highly likely.